Yesterday I bought L3, but on orders it seens that unpaid

Bitmain • Discussion • GiorgiLatchkepiani • Posted 2017-06-20 17:58:31 • Reply by hundmax at 2017-07-10 15:48:35 • Read 599 times

Hallo, yesterday I bought L3, but on orders at my account it seens that my order is unpaid. Today I am calling to bitmain but noone is no replying on phone.

Whats happens? 

Please inform me,  if someone knows why..

Thanks...

 


Received a total of 11 Replies
GunsN • #1 • 2017-06-22 19:53:36

it's the same to me. I have payd but it still says it's unpaid, did you solve the problem?

reg_285761 • #2 • 2017-06-22 23:58:30

Same with me. Waiting for response to ticket.

dan_232170 • #3 • 2017-06-23 04:58:49

Yea I have same problem as well. Now I noticed they have also started reusing payment address so someone else has also payed to the same address that I paid to which is pretty bad. Certainly going to make it difficault for them to sort this out.

GiorgiLatchkepiani • #4 • 2017-06-23 06:11:15

They replied me: 

<<<<<We;ve found the payment  on the wallet address .And our engineers are working on to input to our system ,
We'll valid the order after it's transfer to our system, no worries 

You will get notification once the order is paid ,confirmed ,shipped ,please wait .
 Best Regards>>>>>

GiorgiLatchkepiani • #5 • 2017-06-23 06:32:39

                                                                            

GiorgiLatchkepiani • #6 • 2017-06-23 06:34:49

How did you paid? with litecoins or with usd wire?

eros.esteem • #7 • 2017-06-23 08:51:29

They replied me: 

<<<<<We;ve found the payment  on the wallet address .And our engineers are working on to input to our system ,
We'll valid the order after it's transfer to our system, no worries 

You will get notification once the order is paid ,confirmed ,shipped ,please wait .
 Best Regards>>>>>

Could you please update if your order is taking a manually valid from Bitmain.

I have this problem also.

Thanks
Narerit

dan_232170 • #8 • 2017-06-26 20:09:04

If anyone actually has their order fixed will you let us know, just at the moment there doesn't seem to be any response from Bitmain which is a real shame.

Thanks

Dan

dan_232170 • #9 • 2017-06-27 15:11:25

Okay support finally got back to me and they have updated the status of my order. Yay. If yours hasn't just keep pinging them.

Dan

kip102 • #10 • 2017-06-28 03:42:41

Наконец, поддержка вернулась ко мне, и они обновили статус моего заказа. Ура. Если вы не просто продолжаете пинговать их.

Дэн

Куда вы им писали? Тоже хочу написать но незнаю куда(

hundmax • #11 • 2017-07-10 15:48:35

- Warning -

User “support” is a scammer.  Don´t contact support@BITMAlN.COM

its not the Bitmain-Support, because the “i”  is a “I”  in  Bitma(i)n


You need to Sign In before replying, if there is not an account you can Sign Up for an account.
 Create a new topic

Hash Rate & Mining Difficulty
 PH/s
BTC PRICE INDEX (24H)
Latest Blocks
Height:  
Size:  
Nonce:  
Bits:  
Relayed By:  
USD  % 
EUR  € 
CNY  % 
¥ 
GBP  £