Bitmain account settings Official

Bitmain • Discussion • Trissea • Posted 2017-08-21 04:41:27 • Reply by tag888 at 2017-09-29 05:44:31 • Read 32846 times

Dear users,

To help some users to understand well about the procedure of changing password and resetting google authenticator on bitmain account, here we post the detailed steps for all the cases and hope it can help you out fast.

 


Received a total of 206 Replies
wdiaz.yomi • #91 • 2017-08-23 04:20:47

Please disable The 2FA of My Hashnest Account: [email protected]

Because, I change my phone number and i cant use thge old one.

I already have a ticket open Request #123239

Sincerely

 Wilmer Diaz

ChristophPiotrowski • #92 • 2017-08-23 06:08:01

I can't get the SMS code???

ErickTapias • #93 • 2017-08-23 06:35:46

I am depositing BTC in my portfolio, but it has not arrived yet. Not yet confirmed, what is happening?

1. Transaction 3f05af26c77bacddcf9543d7063b0c5f4a5de9684b532e3de2659abe08a29908
2. Transaction 19ccead01964397c99bb4c59fdc1abb3b6129e96740a8e396c9916f280e81bc1

Solved BTC are in my wallet

Thanks

IanBusuttilNaudi • #94 • 2017-08-23 08:35:42

Its been 3 days now and still can not log into my account PLEASE HELP BITMAIN!!!!!!

I sent 3 emails with photo still no reply!!!

jirad • #95 • 2017-08-23 10:01:45

My google code does not work. "Verify Failed

[email protected]

DamnMosquito • #96 • 2017-08-23 10:31:56

Please do something about support request #125300. You've made my account unaccessible because of 2FA I've never activated. I've changed my password and sent a photo.  My email is [email protected]. i understand you're overwhelmed but you reset my account incorrectly, like many others, apparently.

heksbilisim • #97 • 2017-08-23 10:36:47

Have you solved the problem between you

help me

danieleguedezr • #98 • 2017-08-23 12:15:44

No me llega el SMS code.

I do not get the SMS code.

danieleguedezr • #99 • 2017-08-23 12:18:36

Please do something about support request #125300. You've made my account unaccessible because of 2FA I've never activated. I've changed my password and sent a photo.  My email is [email protected]. i understand you're overwhelmed but you reset my account incorrectly, like many others, apparently.

Follow the steps in Case 3. in the information above.

bitcoin • #100 • 2017-08-23 17:38:12

Dear, make a commission on transactions BTC 0.0004. And then with your commission of 0.0002 for two days there is no confirmation !!!!! F010beeda30726df7a2ba13b12da8e1e1547fa656cbde7df15214d47b2433f32, 7af9f78e2431d69ff74370c6dabbdf599abac6a7488cc54602a26f2e21a1715e

alejosez • #101 • 2017-08-23 20:20:43

Please. I can not log into my account on the pc. if i can from app on mobile. Remove F2a. thank you. [email protected]

aranguren.manuel89 • #102 • 2017-08-23 20:26:05

I am depositing BTC in my portfolio, but it has not arrived yet. Not yet confirmed, what is happening?

1. Transaction 3f05af26c77bacddcf9543d7063b0c5f4a5de9684b532e3de2659abe08a29908
2. Transaction 19ccead01964397c99bb4c59fdc1abb3b6129e96740a8e396c9916f280e81bc1

Solved BTC are in my wallet

Thanks

Hi,

 

Did you solve this problem? I have the same inconvenient.

 

Thanks

luan2612 • #103 • 2017-08-23 21:21:31

I am depositing BTC in my portfolio, but it has not arrived yet. Not yet confirmed, what is happening?

1. Transaction 3f05af26c77bacddcf9543d7063b0c5f4a5de9684b532e3de2659abe08a29908
2. Transaction 19ccead01964397c99bb4c59fdc1abb3b6129e96740a8e396c9916f280e81bc1

Solved BTC are in my wallet

Thanks

Hi,

 

Did you solve this problem? I have the same inconvenient.

 

Thanks

Hi,

 

 I have the same inconvenient.

 

Thanks

 

tobrien00001 • #104 • 2017-08-24 00:28:36

MT GOX anyone

ParkYangJun • #105 • 2017-08-24 02:18:21

Please reset my Google Auth.

Achmedicus • #106 • 2017-08-24 03:26:14

Can you provide an update on how long it will take your comapny to reset all these password and 2FA issues?

I've sent the required photos three times now with no response.

It's very inconvenient that we can't even place orders when devices become available due to this issue.

 

Thanks,

 

Charles

 

handytxg • #107 • 2017-08-24 05:06:09
I Did not recive the SMS, pls FIX this Bitmain !!!
jirad • #108 • 2017-08-24 08:33:54

sms  does not work. "Verify Failed

 

[email protected]

kievlueen10 • #109 • 2017-08-24 09:02:22

Hi , was try to bind with GOOGLE AUTH but didnt get any SMS ! 

 

Please kindly assits and thanks for your prompt reply reply to my mail [email protected]

Thanks you ! 

 

Kiev 

dreikus • #110 • 2017-08-24 09:28:07

Please reset my Google Auth please. 

 Authenticator Google is not correct.My emai :  [email protected]

zero.luminositism • #111 • 2017-08-24 09:52:16

press send sms many time and never received one. please check the problem. TQ.

TomasGutierrez • #112 • 2017-08-24 12:36:40

I am from Monday (08/21) sending email requesting to disable the 2FA from my account and so far nothing. I send the requested photos together with e-mail and you respond that I should send more photos. My God, I just want to access mine.

My last ticket: ID 131044

gregg • #113 • 2017-08-24 14:52:07

I am from Monday (08/21) sending email requesting to disable the 2FA from my account and so far nothing. I send the requested photos together with e-mail and you respond that I should send more photos. My God, I just want to access mine.

My last ticket: ID 131044

I sent photo as well and haven't heard back. THis whole thing leaves a funny feeling in my stomic.

 

 

TomasGutierrez • #114 • 2017-08-24 15:10:16

I am from Monday (08/21) sending email requesting to disable the 2FA from my account and so far nothing. I send the requested photos together with e-mail and you respond that I should send more photos. My God, I just want to access mine.

My last ticket: ID 131044

I sent photo as well and haven't heard back. THis whole thing leaves a funny feeling in my stomic.

 

 

I am losing my hope of solve my case and others.

faizalazri • #115 • 2017-08-24 15:49:44

Hello sir, sir please remove lock authenticator me account [email protected] because i used to make 2fa authenticator on my previous account, i found it to be locked, please help me sir

tobrien00001 • #116 • 2017-08-24 15:56:09

I am from Monday (08/21) sending email requesting to disable the 2FA from my account and so far nothing. I send the requested photos together with e-mail and you respond that I should send more photos. My God, I just want to access mine.

My last ticket: ID 131044

I sent photo as well and haven't heard back. THis whole thing leaves a funny feeling in my stomic.

 

 

I am losing my hope of solve my case and others.

we have all been robbed this feels like the exit MTGOX done  when the ran off with all there users btc

burlakov007_icloud.com • #117 • 2017-08-24 16:32:52

Please disable The 2FA of My Hashnest Account: [email protected]

Timeless • #118 • 2017-08-24 17:04:14

we r all doomed ...

zab526 • #119 • 2017-08-24 18:10:15

нкенке

zab526 • #120 • 2017-08-24 18:33:20

broken iPhone,Google authenticator can not recover ((( delete the account I have to register again on https://bitmain.com/ or remove the authenticator thanks in advance


You need to Sign In before replying, if there is not an account you can Sign Up for an account.
 Create a new topic
Hash Rate & Mining Difficulty
 PH/s
BTC PRICE INDEX (24H)
Latest Blocks
Height:  
Size:  
Nonce:  
Bits:  
Relayed By:  
USD  % 
EUR  €