8 weeks and still waiting for payment conformation! Order ID:0012017070601482

Discussion • Discussion • cmea32 • Posted 2017-08-28 13:10:38 • Reply by eavp_hot.ee at 2017-09-25 18:16:01 • Read 991 times

It's been 8 weeks since i wire transfered to Bitmain and im still waiting for payment conformation. I have opened tickets with support, I have given all information asked for in the automated ticket response ie. Order Id, Bank account name, Senders Name, amount transfered and wire transfer bank receipt, only to wait another 1-2 weeks for another automated reply asking for the same information i have already provided. I have spoken to my bank and they said the wire transfer into Bitmain's bank account was successful. I dont know what to do if no one from Bitmain reads your replys to your tickets so they can approve your payment. Is there anyone else that waited longer than 8 weeks for there payment to be approved? My order is meant to be shipping out between the 21st - 23rd of September, but i can't see that happening if my payment doesn't get confimed. Has Bitmain taken my money?? What do i do?


Received a total of 18 Replies
ahufinger • #1 • 2017-08-28 16:02:30

Similar case with order 0012017081801872 no response from Bitmain at all . 

xuanthanhvuong • #2 • 2017-08-30 02:38:34

I am going to join Bitmain but this news is too bad for me.

 

Did you receive payment now?

cmea32 • #3 • 2017-08-30 18:23:57

No, my payment has NOT been confirmed. Bitmain hasn't replied to my ticket's since the automated reply at the 6 week mark, im not sure what to do or if there is any other way to contact some one from Bitmain directly to sort out my payment. I did the right thing i bought direct from Bitmain so i wouldn't get scammed and that's how i feel right now, like iv been scammed. I have no idea if im going to get my order if my payment doesn't get confirmed, and if i dont get my order i have no idea if i can get my money back. It's very stressful to say the least.

gjohnson122 • #4 • 2017-09-03 11:40:08

This is why I wish we had paypal payment .My funds are in bank that wont do a usd wire transfer because there are too high of a risk involved no bank will put itself or its customers funds in jeporady I respect my bank so I await a better offer with paypal to come . Im not risking my funds to transfer to illegitmate sources to get major .We need paypal bitmain y dont you listen to customers and add this security and protect ppl from being screwed by pirates everywhere. 

pujianto • #5 • 2017-09-04 13:17:41

me too what happen with hashnest????

cmea32 • #6 • 2017-09-06 05:02:07

UPDATE: 9 week's to the day and finally Bitmain confirmed my payment. In the end i contacted my bank to request a refund from Bitmain, 3hrs later Bitmain emailed me saying they found my payment and have confirmed it. This morning i received a payment receipt from Bitmain in my email and my order page on Bitmain has been updated to "Paid" but still says "Expired" we will see what happened's.

Mish_Mish • #7 • 2017-09-06 11:31:04

They trade like savages! They need coconuts to trade on the island. This is complete ignorance and disrespect for other participants. They violate all the rules of civilized, cultural trade. They can even select the tag that you put in your basket! This is so they have written in the rules of the site. You dishonor both yourself and your country. China is a very cultured country with good traditions. And what do you do this medieval.
I'm leaving your site with the feeling that I was visiting a savage.

cmea32 • #8 • 2017-09-08 00:23:47

UPDATE 2: My order page has now been updated from "Expired" to "Valid" so it looks like everything has been sorted out :D

xuanthanhvuong • #9 • 2017-09-08 09:12:15

UPDATE: 9 week's to the day and finally Bitmain confirmed my payment. In the end i contacted my bank to request a refund from Bitmain, 3hrs later Bitmain emailed me saying they found my payment and have confirmed it. This morning i received a payment receipt from Bitmain in my email and my order page on Bitmain has been updated to "Paid" but still says "Expired" we will see what happened's.

Cases like yours should be noisy enough in other channel (facebook, twister...) so that Bitmain would take action. It should be more carers like me. 

Bitmain should pay customer service more.

 

 

shannawootton • #10 • 2017-09-08 17:01:15

I submitted payment by us wire today and now I come home to upload the proof and the website is down for 2 days.....so now I have to worry that my order will show expired and my wire is already sent.

jmp • #11 • 2017-09-08 20:18:25

I'm actually dealing with the same thing shanna.

shannawootton • #12 • 2017-09-09 02:15:48

I'm actually dealing with the same thing shanna.

Hi John, what day did you create order? Mine was on the 5th. A friend gave me an email for them so I am gonna email tonight and include a copy of my wire receipt and order number and hope this works. They should of done mainenance on a time schedule that they had no miner sales for previous 7 days. This is unnerving....

coutinho.coin • #13 • 2017-09-15 12:54:10
Bitmain partner ( https://antminer-store.com ) Released new antminer D3 , L3+ , S9 , T9 , R4 , Ethereum miner.
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eavp_hot.ee • #14 • 2017-09-15 13:17:35
Bitmain partner ( https://antminer-store.com ) Released new antminer D3 , L3+ , S9 , T9 , R4 , Ethereum miner.
APW Power Supplies.
Cheap Prices.
Fast delivery.
Shipping methods with Free Shipping and DHL , UPS , FEDEX.
 

 

SCAM

 

leohulsman22 • #15 • 2017-09-21 05:32:01

I'm actually dealing with the same thing shanna.

Hi John, what day did you create order? Mine was on the 5th. A friend gave me an email for them so I am gonna email tonight and include a copy of my wire receipt and order number and hope this works. They should of done mainenance on a time schedule that they had no miner sales for previous 7 days. This is unnerving....

Hi Shanna..I have the same issue...can you inbox me the email address that you used...i need to do the same [email protected]

cmea32 • #16 • 2017-09-23 13:39:52

UPDATE 3: Today i received an email stating that my order (batch 21st - 30th sept) has been shipped and should be delivered by Wednesday next week! 

volllast • #17 • 2017-09-25 15:18:27

Bitmain are you reading tis block? Your mails and your tockets are for nothing. Two orders, two payments, two times lost my money!? Can't believe that you are trading that way to be succesful for the future. Please, check orders 0012017082600209 and 0012017091202342. 

eavp_hot.ee • #18 • 2017-09-25 18:16:01

Bitmain are you reading tis block? Your mails and your tockets are for nothing. Two orders, two payments, two times lost my money!? Can't believe that you are trading that way to be succesful for the future. Please, check orders 0012017082600209 and 0012017091202342. 

 

You're in the wrong place. There is no Bitmain support here in this forum.

 


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