Antminer D3 Chain not working

AntMiner • Other Miner • PetritAljiti • Posted 2017-09-24 17:10:13 • Reply by 249436 at 2017-09-24 21:40:52 • Read 10095 times

Hello everyone!

     I got 10 Antminer D3 September batch, and after 24 hours of working on a miner 1 Chain is not working, and other 3 miners got so many errors on Asic statuses so i have to restart more than 3-4 times a day. Anyone has any comment on this? I think is a batch hardware error!


Received a total of 3 Replies
249436 • #1 • 2017-09-24 18:31:35

For L3+ from support. I think  is also suitable for D3.

................................................

Please try reloading the firmware: Antminer-L3+-201704271426-384M.tar.gz
Run the miner for 20 minutes after loading.

If it still does not work please test each hash board separately to determine which one is defective.

To test each hash board separately: keep the PSU connectors and controller cable on one of the hash boards connected and disconnect the cables from the other two hash boards. With the miner running you can see the status of the connected hash board.

Here is more detail: http://support.bitmain.com/hc/en-us/articles/226142788-Testing-hash-board-one-by-one

On the miner status screen defective chips are displayed as "xxx", "---" or " ASIC≠72

Once you know which part is defective please create a Repair ticket and ship the part back to us according to these instructions: https://cnshop.bitmain.com/workOrderGuide.htm

http://support.bitmain.com/hc/en-us/articles/222648028-How-to-disassemble-miners

Please pack the hash boards carefully. If the PINs are lost due to shipping damage it will void the warranty. Here is a video demonstrating how to pack the boards: https://youtu.be/Z0LdykALhxI

Please let us know if you have additional questions or concerns.

 

 

PetritAljiti • #2 • 2017-09-24 18:54:40

Cool! So i have 3 months warranty and i found which chain is not working. Can i create repair ticket and ship back only the chain or do i have to ship back all the miner? Would be great to ship just the error chain so i can mine with other 2 chains!

 

Hope to hear from you soon

249436 • #3 • 2017-09-24 21:40:52

Cool! So i have 3 months warranty and i found which chain is not working. Can i create repair ticket and ship back only the chain or do i have to ship back all the miner? Would be great to ship just the error chain so i can mine with other 2 chains!

 

Hope to hear from you soon

I send to repair only 5x Antminer L3+ Hasblade.

 

Additional info. Repaired item warranty is only 90 days from shipping. So say goodbye for 180 days.

 https://bitmainhelp.zendesk.com/hc/en-us/articles/115000730774-Antminer-D3

 


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